Shipping Policy

At [COMPANY NAME], we aim to get your smart home kits to you as quickly and reliably as possible.

Shipping Methods

We ship via major carriers including USPS, UPS, and FedEx. Available methods:

• Standard Shipping: Ground service, 5–7 business days
• Expedited Shipping: 2–3 business days
• Express Shipping: Next business day (where available)

Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed. You will receive an email with tracking information once shipped.

Shipping Costs

Shipping costs are calculated based on order weight, package dimensions, delivery address, and selected method. Costs are displayed at checkout before purchase.

Order Tracking

Once shipped, you'll receive a tracking number via email. Track your order under "My Orders" in your account. Contact us if tracking hasn't updated for more than 5 business days.

Shipping Restrictions

We currently ship within the United States (all 50 states and US territories). International shipping is not currently available.

Delivery Issues

If your package is lost, damaged in transit, or not delivered:

1. Check your tracking information
2. Contact the shipping carrier
3. If unresolved, contact us at [EMAIL] with your order number

Claims must be reported within 14 days of the estimated delivery date.

Professional Installation Delivery

For orders with professional installation, product delivery is coordinated with your installation appointment.

Contact Us

[COMPANY NAME]
[ADDRESS]
Email: [EMAIL]